Welcome to Third Avenue Health Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
CQC INSPECTION RESULTS. Our Surgery received a Good rating for our last CQC Inspection.
ONLINE APPOINTMENT BOOKING. If you would like to register for online appointment booking, please telephone us for more details. Patients will need to register in person to enable them to book appointments online. Posters will be displayed within the waiting area.
DID YOU KNOW on average 200 appointments are wasted each month due to a patient not attending. That amounts to 32.5 clinical working hours. THAT IS NEARLY 4 CLINICAL WORKING DAYS. Just imagine how many more appointments would be available if everyone cancelled any that they do not require. Please always cancel any unwanted appointments and encourage your friends and family to do the same. Thank you.
SMS MESSAGES. Some of you may have already noticed that we are now sending SMS messages to inform patients of any appointments they have booked and also SMS reminders the day before. If you have not already done so, could you please let us have an up to date mobile telephone number in order for us to send you SMS messages. Hopefully this may cut down the ever growing figure of patients not attending their booked appointments.
PURCHASE OF OVER THE COUNTER MEDICATION The NHS in Essex needs to ensure that local NHS resources are used in the best way possible for all patients. With this in mind we have been issued with guidance that states it is not appropriate to prescribe medicines for short term minor ailments which can be purchased by patients from a pharmacy or supermarket.
We believe that patients have a responsibility to purchase their own medicines to manage short term minor ailments and the money saved could be better spent on essential health care services that benefit everyone.
If you are advised to purchase any medication over the counter in future and would like to make a complaint regarding this, please do not contact the Surgery. You must contact Castle Point and Rochford CCG on 01268 464586 or email CPRCCG.Complaints@nhs.net.